Sutter Home & Hearth

There was a communication problem with Sutter… and I surfaced it when I submitted my payment. The problem was resolved and they handled it very graciously. Thanks Sean … your team is amazing!!

Sutter did a great job on our install and went the extra mile to get it finished in time for a big party we were throwing. We love the new fireplace and use it pretty much every day!

John just left my home -I'd been struggling with my Waterford free standing fireplace and he very efficiently and professionally repaired it explaining what he did as well - extremely pleased and delighted all in all!

My wife and I have used sutter to install gas fireplaces (Valor and Mendota) in both houses we've lived in. Not only are the fireplaces amazing and a great addition to the house but Sutter has been exceptional to work with. First, they are extremely knowledgeable. You walk in with a million questions and walk out with answers! They provide clear information to help you make a decision and aren't pushy about it. Pre install, they come to your house and measure everything to ensure everything will fit just right. They do custom surrounds to match your house's unique style and provide good design direction. Install is smooth (so much that even the inspectors were impressed) and the handoff is seamless. I can't recommend Sutter enough and would highly recommend them for your gas fireplace needs!