Ignite Fireplace Services

We just got our gas fireplace cleaned today and wowza! It looks like NEW again! It was waaaaay overdue and I should have taken a before and after picture. It was remarkable what they were able to do!! I 100% recommend these guys! They were on time, had fair prices, offered to replace parts that were old or damaged but were not pushy at all. Very helpful and friendly! We will use them again for sure!

We tried to book Asher for a repair, his quote was higher than normal, we tried to negotiate the price, regardless, he was firm with his price, After discussing a possible visit for a monday appt, he contacted and mentioned he is not able to take on the project because we tried negotiating the price, I was willing to pay whatever cost after that since it was the only source of heatings we had and the rest of appt with other companies were two weeks in. Anyway i wouldnt trust his appointments as he can change his mind last min for no specific reason

So called these guys 4 times 1st appt scheduled they apparently finished early somewhere else tried calling was busy with my elderly grandma at a appt called when done they said no one answered cuz we were done early somewhere else tried calling so we went ahead on to the next location. Second time scheduled waited all day apparently ran out of time couldn’t back it ok shit happens third time waited half a day pushback twice till canceled because apparently truck problems the 4th time they come out and because they didn’t bring proper equipment couldnt do so they are a joke I would give a negative if I could because one be prepared this is what you do and two I get it things happen but come on really I have been waiting 2 weeks in this cold front to use the fireplace and help because we moved into a new house and just wanted to make Sure it’s safe I wouldn’t recommend them

Fatmir and his son were on time, professional, kind, and most importantly… they did a GREAT job! Our house was built in 2020 and this was the first time we had our fireplace serviced and cleaned. It looks brand new and works like it did the day we moved in. 10/10