Ace Chimney Services

I scheduled an appointment with Ace Chimney based on their own availability. They confirmed a free inspection for Tuesday between 11:00 AM and 1:00 PM. After 2:00 PM, when no one showed up or contacted me, I had to call them myself—only to find out they had rescheduled the appointment with my tenant without informing me, claiming the technician couldn’t make it. They then rescheduled for the next morning at 10:00 AM. I made it very clear that I expected the technician to show up on time, and they assured me it would happen. The next day, the exact same thing happened—no show, no communication. When I called again and asked to speak with a manager, they hung up on me. This level of unprofessionalism and disregard for customers’ time is unacceptable. They are unreliable, disorganized, and completely irresponsible. DO NOT HIRE THEM.

Excellent service. Gas fireplace would not light. They came next day after I called. Just some loose wires so no charge!! Nathan was great…carefully explained where the problem was and set it right.

Ethan from Ace Chimney was absolutely amazing! He is very professional and truly cares about customer satisfaction. He worked hard to ensure competitive pricing, delivered quality service, and handled everything with professionalism and a smile. He sent two contractors, Ray and Frank, who did an excellent job on my chimney repair. They were friendly, knowledgeable, and never made me feel like asking questions was a problem. If you need help with your chimney, I highly recommend calling Ace Chimney Services, you’ll be in good hands!