Fireplace Lifestyles Inc

Great customer service, highly recommend.

Helpful staff, lots of display models and information

I was in the market for a fireplace and was talking to a friend who had a great experience with this company years ago and has a beautiful fireplace stove. So I went with this company, through the process of purchasing one, and setting up the install. Long story short, it was not a good experience, communication, stove was not level, and so the door was closing while I was loading it with wood resulting in multiple burns on my forearm, ouch. Put a level on it and was a quarter inch off, made adjustments so it won’t burn me or my wife when loading it with wood. Chimney on the outside is at an angle, far from straight. I love my new fireplace stove, but for almost 8k? I would definitely shop elsewhere. Do research and look for reviews. Update: They did back up there work and came out and fixed the leaking chimney pipe.

Staff are very knowledgeable and helpful. We purchased a free-standing gas (propane) stove from them and the installation was excellent. We are now looking at a fireplace insert.