MN Air Duct Cleaning Corp

Terrell Williams was out tech and he did a thorough job and was very neat and professional about his work! We took advantage of a coupon and got vent cleaning for $199. My only constructive criticism is that the coupon should have disclosed that main trunk cleaning at additional charge is needed to clean the entire forced air supply and return system. That brought the total cost to $398, which is a fair price, but not explained on the coupon. All said, I would work with this vendor again, especially if I could get Terrell!

The prices were good. The service was wonderful. The man that came worked very hard was courteous. Nice answered all my questions.

I am more than pleased by the job Victer did cleaning out my air ducts. Very informative and kind. I would highly recommend to others!

Really Disappointed. Buyer Beware: the warranty is not worth the paper it’s printed on. Well to to keep a long story short. Terrell came out in August to clean my vents. During the really cold snap we had our less than 2 yr old furnace was only keeping our house warm to 65 degrees. So I had the company that installed our furnace out to fix the furnace. Come to find out that the furnace was caked with dust from the duct Cleaning. Per Matty V heating. MN Air Duct Cleaning should have blocked the furnace from getting possible dust from the cleaning. That is per Victor and the technician from Matty V heating and cooling. The technician from Matty V got us to a point that the house was somewhat warm. But did state that there was a lot of dust in the upper part of the furnace. He stated it would be a lot of work. Thinking that MN Air Duct Cleaning would honor the 100% guarantee. I talked to Jacob. He was so sincere when I talked to him. He stated he was going to send out a supervisor Victor. Well guess what they sent out Terrel. He was the tech that caused the whole issue. I call the next day. Finally got to talked to Jacob he was very apologetic. He meant to have Victor come out. We set an appointment for Victor to come out. I gave him the phone number for the technician from Matty V’s heating. He was nice enough to call him. The went over what the technician saw. Victor was in agreement after his inspection that Terrel and his company caused the problem. Victor during the conversation with the technician from Matty V’s went over what they would do to clean the up part of our furnace. The technician informed him that would void our furnace warranty. After Victor finished the inspection we called Jacob. He stated that he was meeting with the owner that week. That would discuss how they would get us reimbursed for the repairs. I had already paid $250.00. We had an estimate from Matty V that to get the furnace up and running 100% it would cost and other $700.00. I sent them the paid in full invoice along with pictures of the upper unit caked in dust. I call just about every day till Christmas and New Year’s. Wanting to get an update from Jacob about getting reimbursed. Finally January 30th Jacob called me back. He told me that he was going to overnight a check for $250.00. Then he would talk to the owner how they would handle the $700.00. I have sent an email and called a few more times! Left messages. I was encouraged one day when I was told that Jacob was going to call me by 1:00 pm that day. Well here we are a week or so later no call nor no overnight check for $250.00. My wife is retired and we have had to not pay couple of bills because we had to found somewhere to come up with $950.00 just before Christmas.