Better Finish Chimney Sweeps

johnathan was very thorough with the chimney sweep and inspection. he took his time to explain everything about the process, even showing us clear pictures of both the inside and outside of our chimney. we got a few different options for next steps, which was really helpful. highly recommend better finish chimney sweeps for anyone in dover needing chimney services.

during a very busy time for chimney sweep and inspection services, johnathan made sure to fit us into his schedule quickly. this was the first sign of great customer care. after i sent an urgent email, johnathan responded almost right away, called me to talk things through, and asked for more details. he ended up coming to our home that same day. he checked our fireplace and confirmed that a previous inspection (done for buyers interested in our house) was not accurate or helpful. johnathan even returned a second time, free of charge, to look into another concern raised by the buyers, and once again confirmed the earlier inspection was wrong. he saved us money, gave us peace of mind, and showed us what real professionalism looks like in chimney sweeping. i highly recommend this company to anyone needing chimney or fireplace help.

We were having big issues with water leaking into our fireplace. After calling around for estimates in Dover, another company just looked at the chimney from the ground and told us the whole thing needed to be rebuilt for $8,000. they didn't even check the roof and weren't friendly. When we called for a chimney sweep, johnathan came out, climbed up on the roof, and did a full inspection of both our chimneys. he took pictures and clearly explained what was going on and what should be fixed. a few hours later, luis sent us a detailed proposal with a fair price. they put in a new liner and cap, sealed the leaky fireplace, fixed the flashing, and waterproofed both chimneys. the work was done fast and we got pictures when everything was finished. after a heavy rain, there were no more leaks. we are so happy with the service and would definitely recommend them for chimney sweep work in dover.

we scheduled a chimney and fireplace inspection, along with having a new stainless steel chimney cap installed. our chimney and fireplace, which hadn't been checked in many years, needed some attention—especially after recent storms brought rain into the firebox. since we don’t use the fireplace much, we hadn’t realized how important regular inspections and a good chimney cap are to keep everything dry and safe. the online appointment system made it easy to find a time before the next round of rain in dover. johnathan handled the job professionally, from the inspection to the installation. we’re happy with the service and will definitely call again for any chimney sweep needs.