Chimney Crafters

They were here for a flue inspection and cleaning. It’s an older house, and I hadn’t done any chimney work in over five years, so I was expecting issues. They did find a small crack in the liner and recommended replacing it in the spring. Didn’t push it on me though. Just gave me the info and left the choice up to me. I liked that. The cleaning went smooth, and they left no ash or soot behind. Will call again.

Chimney Crafters has helped me with chimney maintenance two years in a row now. Their team is quick, polite, and leaves no mess. What I really liked this time was how they remembered details from my last visit—small things like where to park and how to access the fireplace. That kind of memory is rare in home services. They inspected the chimney cap and confirmed it's still good for another season, no upsell just facts. Appreciate the professionalism.

Chimney Crafters was efficient, thorough and the communication throughout was above average. I had a chimney cap that blew off during a storm, and they came out quickly, replaced it, and did a full inspection while here. They even cleaned some minor debris from the roof around the area which was not part of the job. Small things like that leave a good impression.

This was our first time booking a sweep since moving in and the difference is huge. There was a lot of creosote buildup apparently, and they showed us photos after the job was done. I appreciated the transparency. They recommended doing another check in a year and explained why in practical terms. We felt well-informed, not pressured.