Hearth & Patio
1401B W Glen Ave, Peoria, IL 61614
Peoria, Illinois 61614
Services Offered
0 of 7 services available
Service Area
Peoria, Illinois
Surrounding Areas • Same-day service • Emergency service
Customer Reviews
23 reviews from real customers
Based on 23 reviews
Good place to go for fireplace. They are very knowledgeable.
Tech came out and in five minutes said we need a new fireplace He would give us estimate. He never did contact us. Half a year later the company sent us a bill for a trip charge. I would advice using other companies.
We had an issue with our gas fireplace and we called Hearth & Patio to help us replace the valve assembly. They were attentive, thorough, and very responsive!
These guys did a great job repairing my gas fireplace! We were expecting company a few days before Christmas and the fireplace wouldn't light. I called about 6 other repairmen and everyone was booked up. I called Hearth & patio and left a message, not expecting a response. Within about 1/2 hour I got a message back from them requesting more info on the problem, model, etc. I responded & they offered to send a technician out in 2 days, The technician, a very knowledgeable & friendly guy, arrived on that date, on time, and inspected the fireplace. I anticipated needing new parts, but the tech said the parts were old & rusty, but would make it for some time. He spent about an hour disassembling & cleaning the unit and fired it up. It's worked perfectly since then. I just received a very reasonable invoice, and I suspect we're going to have him out every year or two to maintain it. Thanks very much, guys.